Fire Monitoring EnquiriesADT Select
Reliable Connectivity
In the same way businesses back up their valuable files each day, essential services such as automated fire alarm monitoring also require a back up system in the event of failure.
There is concern within the alarm industry as to the usage of the Internet as a primary signalling method, due to the lack of quality of service within the current infrastructure. For example the modem could lose signal or connectivity to the Internet, resulting in loss of the automated fire alarm monitoring service. These outages occur for many reasons, including:
- Internet service provider down time due to non-scheduled stoppages, maintenance or other issues
- Lag time caused by high Internet or local Ethernet traffic
- Loss of signal due to network traffic or malicious attacks
- Problems or damage caused by bad weather
In most cases these problems are out of the customers’ control, however broadband services can be down for minutes, hours, or days, resulting in no alarm communication. Continued instability in the Telecom broadband network risks leaving sites unprotected, particularly where the automated fire alarm service provider fails to provide a reliable back up system.
With ADT Fire Monitoring you have the reassurance of knowing we use a dedicated wireless network (not shared with security or any other functions), with a provision for a back up secondary connection. This provides a more secure and reliable service than commonly used broadband single connections. Broadband outages are a frequent occurrence and their impact is becoming increasingly newsworthy. ADT Fire Monitoring strongly recommend a backup communication route, or secondary path, (such as a PSTN analogue [connection] line), as a reliable back up system in the event that any failure is encountered.
